If you ever forget your master password, your secret key is the only way to get back into your account. One of the unique features of 1Password is that you’ll be given an emergency kit PDF during signup, which includes a QR code and a secret key. Step 2: Save your emergency kit to a safe place The free trial version starts you out with a standard 1Password account, but you can upgrade your free trial to a Families or Business plan with just a few clicks and no credit card information. You’ll then be directed to enter your credit card information, but you can skip that if you’re using the free trial option.

To start with 1Password, you’ll need to enter your name, email address and a unique master password. When we reached out with questions, we received an email in less than 30 minutes.ġPassword isn’t free, as we’ve mentioned, but you can give it a spin using a 14-day free trial. Despite this, 1Password reviews consistently mention fast and friendly service through email and the community forum. A company spokesperson said paid-only plans offer an advantage because customers don’t have to worry about limited functionality or possible changes in service.ġPassword is also missing a chat function on most pages and a customer service phone number. As we noted earlier, 1Password lacks a free plan, a routine offering for most competitor password managers. We looked specifically at ease-of-use, accessibility, security strength and how easy it was to get help if needed.ġPassword distinguished itself from the rest of the password manager pack through its easy-to-navigate password vault and simple native apps, but fell behind in pricing and customer support options. In the password manager tests we at the Home Media reviews team ran over several weeks, we downloaded 1Password on iOS, Chrome, Safari and Firefox on Windows.

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